| |
|
Shipping & Return Policy
Shipping
We ship Worldwide and all orders via U.S.P.S. Prioryty
Mail or U.S.P.S. Prioryty Mail International.
We ship same day of your order Monday through Saturday.
International Shipping
All international orders will be shipped by U.S.P.S.
(Post Office) Priority Mail International and it will
takes
6-10 business days.
Tracking Your Order
Once your order shipped, we will email you with a
Tracking Number. You may use this tracking number to
track your order at www.usps.com.
Refusal of Delivery
If a package is refused for delivery and return to us,
the customer will be responsible to delivery another
address.
Incorrect Shipping Address
Packages that are returned or shipped with an incorrect
address provided by the customer will be subject to
additional shipping charges.
If you have any question or further clarification
regarding shipping, please call us at 718.233.3904.
Return Policy
We hope that you never find the need to return an item
to us. However, if you do, please refer to the following
policy regarding returns. If you feel that your
situation is not adequately addressed by the below
policy, please contact us.
We will accept returns within 30 days of delivery
provided you contact us first for authorization.
Orders that are returned without prior approval, or that
are refused at delivery will be subject to a $10 or 20%
restocking fee (whichever is greater).
If the product is defective, or if we(4stroller.com) has
made an error on your order:
Please contact us first and tell us what the problem is.
If the problem requires return of the merchandise we
will pay for return shipping.
If you change your mind on the product:
We will accept the return and credit your card for the
purchase price of the merchandise, but shipping expenses
are the responsibility of the customer. We suggest using
a shipping method that provides tracking and insurance.
4stroller.com cannot be responsible for items that are
lost in the mail.
In all instances merchandise must be in original
condition and unopened (except in the case of defective
items where merchandise must be accompanied by original
packaging). Any merchandise that is returned without all
materials and in original condition may not be accepted
for return and/or be subject to a restocking or
replacement fee to be determined on a case by case
basis. 4stroller.com will not pay return shipping for
items that are not accepted for return. Please let us
know beforehand if you intend to return an item that is
not complete, prior to shipping it. |
|
|
